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Contact

Cancellation Policy

1.Hotel, --

1)We charge 50% room payment as the service fee if cancellation occur 3 days before checking in the hotel, 80% service fee charge for 2 days before checking in , and 100% service fee charge if the cancellation occur in that day of checking in .

 

2)We charge 100% room payment as the service fee charge if the hotel booking cancellation is for China statutory public holiday such as New Year’s Day, .Jan 1st to 3rd, Spring Festival falls on China lunar calendar 12.30-1.6), Qingming Festival, April 4th-6th, Labor Day, May 1st to 3rd, Dragon Boat Festival(falls on China lunar calendar May 5th), Mid-Autumn Festival( falls on China lunar calendar Aug. 15th), National Holiday, Oct. 1st to 7th.

 

2.Train Ticket - We charge 25% ticket payment as service fee if the train ticket is canceled before the train departure.

3. Air Ticket- cancellation policy depends on the airline's refund policy